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- Understand that email is an important communication tool. As you use it to perform your job, it can grow large very quickly and become difficult to control.
- It should be your goal to have nothing of vital importance stored in your mailbox. When a person leaves, it is desirable that their mailbox can be retained for a short time then discarded with no ill effects on their co-workers. A former employee’s mailbox being continuously accessed and referenced is a misuse of the tool. Here are a few tips to help control what your mailbox contains:
- Establish diligent habits for regularly organizing your mail (including deleting where appropriate).
- Reference material should be saved elsewhere (outside of email) and information that is needed by the entire group/department should be made available through other means.
- When available, make use of resources mailboxes for conducting communications with external groups.
Here are some other resources on email management:
Sharing & Collaboration
Mail sharing and collaboration can be achieved through a variety of methods and each of them is appropriate for different scenarios. IT Services provides recommendations when the different methods should be employed in order to maintain a robust and manageable mail system. The following is our general recommendations on mail sharing and collaboration.
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