Concordia provides Google hosted email facilities for all faculty and staff, allowing them to access their email from campus, as well as from any location at which Internet access is available.

To access your email, open your preferred browser. In the address bar of your web browser, enter onlineservices.concordia.ab.ca/faculty and then navigate to My Account, and then choose Email. If you have forgotten (or have no password yet), follow the procedures for Resetting Your Password, otherwise, click on Take me to the Google Mail login page.

Alternatively, you can go directly to gmail.com from your preferred browser.

In the sign-in box, enter your Concordia email address (firstname.lastname@concordia.ab.ca) and your network password, and then click the Sign-in button.

Getting Access

All Concordia University of Edmonton faculty and staff have a mailbox on Google. To login to your email, go to http://mail.google.com/ and login to your Concordia University of Edmonton Google account.

Interface

Most people quite enjoy the standard web interface for Google Mail, particularly with the various customizations and themes that can be applied to it. We find, in general, that it works very well, particularly in the Google Chrome web browser. We do not, however, restrict what browser you may use, or even require the use of the web interface. If you would like to use another platform like Microsoft Outlook, Mozilla Thunderbird, etc. to connect to your Google mailbox you are welcome to do so. Due to the configuration it requires, please contact us if you would like to use Microsoft Outlook.

Key Features

Virtually all of the features you are familiar with in other email systems are also available on Google Mail. There are, however, a few features which may be a bit different than what you are used to. The most notable ones are Labelsand Conversation View. See the introductory videos below.

Mail Management

Here are a few recommendations on email management:

Sharing & Collaboration

Mail sharing and collaboration can be achieved through a variety of methods and each of them is appropriate for different scenarios. IT Services provides recommendations when the different methods should be employed in order to maintain a robust and manageable mail system. The following is our general recommendations on mail sharing and collaboration.

Before we can describe the different methods of sharing, some definitions of terms is required:

Here are some options that Google makes available for the sharing and collaboration of mail:

To summarize the different mail sharing and collaboration scenarios and IT Services’ recommendations:

Further Information

You can always contact IT Services for further information about accessing your mailbox, sharing and collaboration options or any other mail-related issues.

Additionally, here is a helpful resource from Google: Using Google Mail