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This is the home page for your knowledge base space within Confluence. You can use your knowledge base to capture best practices and address common problems. |
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In support of the measures being taken to combat the COVID-19 virus, CUE IT Services has expanded their documentation on working remotely for both staff and faculty. Please see the Remote Work page. Students, please be in communication with your instructors. |
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Using the search box below is a great way to quickly find answers. |
- Create your first knowledge base article - Click "Create" and select a "How-to" or "Troubleshooting" article.
- Customize the home page - Click "Edit" to get started. Include useful information like what users can expect to find in this knowledge base, frequently asked questions and links to other resources.
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Frequently asked questions
- How do I work remotely?
- How do I get an account?
- How do I print?
- How do I connect to eduroam?
- How do I access my email?
Frequently asked questions
- Add links to popular how-to and troubleshooting articles.
- Highlight important documentation.
Need more help?
- You can contact us by phone at 780 479 9316, or send us an email at helpdesk@concordia.ab.ca
- Our Help Desk is open in CUE's Arnold Guebert Library in room L356. Our hours are 8:00am to 4:00pm from Monday to Thursday, and 8:00am to 2:00pm on Fridays, excluding campus holidays
- Link to resources such as your service desk, questions & answers or a forum.
- List contacts for getting additional help.
Other resources
- Include links to relevant external sites and services.
- Add other helpful information.
- Many people will need to use Google Meet & Chat for the first time. Please see our documentation here: Using Google Meet & Chat
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