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- Understand that email is an important communication tool. As you use it to perform your job, it can grow large very quickly and become difficult to control.
- It should be your goal to have nothing of vital importance stored in your mailbox. When a person leaves, it is desirable that their mailbox can be retained for a short time then discarded with no ill effects on their co-workers. A former employee’s mailbox being continuously accessed and referenced is a misuse of the tool. Here are a few tips to help control what your mailbox contains:
- Establish diligent habits for regularly organizing your mail (including deleting where appropriate).
- Reference material should be saved elsewhere (outside of email) and information that is needed by the entire group/department should be made available through other means.
- When available, make use of resources mailboxes for conducting communications with external groups.
Here are some other resources on email management:
Sharing & Collaboration
Mail sharing and collaboration can be achieved through a variety of methods and each of them is appropriate for different scenarios. IT Services provides recommendations when the different methods should be employed in order to maintain a robust and manageable mail system. The following is our general recommendations on mail sharing and collaboration.
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You can always contact IT Services for further information about accessing your mailbox, sharing and collaboration options or any other mail-related issues.
Additionally, here are some is a helpful resources resource from Google*: Using Google Mail
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* Please note, that Google may advertise and instruct in some features that are disabled for use at Concordia University of Edmonton. If you are unsure on whether what you want can be done, please contact IT Services for assistance.