• Created by Unknown User (jordan.dohms@concordia.ab.ca) on May 09, 2019

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If you have recently taken over running a CSA student club or have lost access to an existing account, the following process will describe how to reset the password and thereby gain access to it.


Only one individual is given the ability to reset a particular club password.  If you are not the person authorized to manage the mailbox by the Concordia Student's Association, you will not be able to successfully set or reset the password.

Step-by-step guide

  1. Navigate to Concordia Online Services ( https://onlineservices.concordia.ab.ca/ ) and choose the "Students" portion of the site.
  2. Click the "Sign In" link at the top of the page.
  3. Click the "Set or reset your password" link below the login box.
  4. On the Password Reset page, enter the full email address of the student club.
  5. Leave the Date of birth field blank.









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